Diluar Nursery (“we”, “us”) respects your privacy. This policy explains what information we collect when you use diluarnursery.com, how we use it, and the choices you have.
Information We Collect
- Order details: your name, phone number, email, and shipping address, so we can process and deliver your order.
- Communications: messages you send us by form, email, or WhatsApp.
- Usage data: basic, anonymised information about how the site is used, to help us improve it.
How We Use Your Information
- To process orders, arrange shipping, and provide customer support.
- To send order updates and, only if you opt in, occasional care tips and offers.
- To maintain the security and performance of our website.
Payments
Online payments are processed by our payment provider (Razorpay). We do not store your card, UPI, or bank details on our servers; that information is handled directly and securely by the payment provider under their own privacy and security terms.
Sharing
We share your information only with the partners needed to fulfil your order, such as our courier and payment provider. We do not sell your personal information to anyone.
Cookies
We use only the cookies necessary to run the store, such as remembering your shopping cart. You can control cookies through your browser settings.
Data Retention & Your Rights
We keep order information for as long as needed to fulfil orders and meet legal and accounting requirements. You may request a copy of your data, or ask us to correct or delete it, by writing to hello@diluarnursery.com.
Contact
Questions about this policy? Email hello@diluarnursery.com or call +91 908 82 54500.
Last updated: 17 July 2026.